STAFF WRITER
Bank Windhoek has launched its EasyWallet On-Send feature, allowing customers to send money instantly from one EasyWallet to another.
The EasyWallet On-Send capability represents a first in the Namibian banking industry, enabling users to transfer funds seamlessly between wallets, even to individuals who do not hold a bank account.
The bank said the service is currently available to MTC mobile users, and will soon extend to TN Mobile customers.
Bank Windhoek Managing Director, James Chapman, described the launch as a defining moment in the Bank’s digital journey. “This launch marks a significant step forward in our commitment to financial inclusion, digital innovation, and secure, convenient payments,”
Chapman said. “The EasyWallet On-Send feature demonstrates our drive to offer solutions that meet customers where they are – simply, safely and instantly.”
To ensure security and compliance, customers complete a quick, one-time Know Your Customer (KYC) verification by entering their Identity or Passport Number before their first transaction.
With EasyWallet On-Send, users can perform multiple transactions daily, up to a limit of N$2,000 per day, a threshold that will be reviewed as customer needs evolve.
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