CRAN raise concern over increasing scams

STAFF WRITER 

The Communications Regulatory Authority of Namibia (CRAN)has raised concern over increasing cases of  online scams taking place in Namibia in recent weeks. 

CRAN, Executive: Communication and  Consumer Relations,  Mufaro Nesongano said in a statement released on Tuesday that  the increasing cases of scamming highlights the need for Improved initiatives to educate the public on the benefits of registering Subscriber Identity Module (SIM) cards, staying alert on light and to take the necessary steps that contribute to improved online security and digital inclusion.

Nesongano encouraged the Namibian public to  register their SIM cards as required by the law  and get verified digital identities that will help combat crime and protect consumers from online threats.

He also called on Namibians to stay alert to potential scams, particularly messages, calls, or emails that request personal or financial information.

Nesongano asked Namibians to take advantage of the benefits of registration, such as access to secure mobile banking and online shopping services as well as safeguarding their digital identity by avoiding the sharing of sensitive information on unsecured platforms.

“The regulatory framework ensures that consumer privacy is respected while enabling law enforcement agencies to act decisively against criminal

activity,” he said.

According to CRAN, mandatory SIM card registration is essential in strengthening national security, combating crime, and protecting consumers from cyber and online threats.

“Registration establishes a verified digital identity, enabling law enforcement agencies to trace criminal activities involving mobile devices. This approach is consistent with international best practice, with more than 158 countries globally including Namibia’s neighbouring states having implemented similar measures,” Nesongano said.

He added that, “For consumers, SIM card registration offers more than just enhanced security. It provides access to a wider range of mobile and digital services, including mobile banking and online shopping. Registration also safeguards digital identity and protects consumer rights. Furthermore, it facilitates number portability, allowing individuals to retain their existing number when changing service providers, which promotes competition and efficiency in the telecommunications sector.”

Nesongano said CRAN will  continue to play an active role in ensuring smooth compliance with registration requirements. 

“The authority has carried out awareness campaigns in major towns, engaged with stakeholders, and established a SIM Registration Committee to oversee implementation. These initiatives are aimed at educating the public on registration procedures, addressing misinformation, and encouraging safe digital practices.

The power to track criminal activities, including scams, lies exclusively with the Namibian Police (NamPol), in accordance with Regulation 5 of the Regulations under Part 6 of Chapter V of the Communications Act,” he said.